General information

Do you have a question, for example about your reservation? We’re happy to help! You’ll find the answers to many common questions in our FAQ section. Can’t find what you’re looking for? Please contact us via the contact form. We’ll get back to you as soon as possible.

Would you prefer to speak to us by phone?
Our Contact Center team will be happy to assist you at +31 (0)43 880 3880.

Contact Center opening hours
Monday to Friday: 9:00 AM – 5:00 PM
Saturday, Sunday, and public holidays: 9:00 AM – 1:00 PM

We’ve listed the questions we’re most frequently asked for you.
You can find them under Frequently Asked Questions.

Thermen Maastricht is open daily from 10:00 AM to 11:00 PM.
Our beauty center is open daily from 11:00 AM.

Thermen Maastricht has special swimwear days. Wearing swimwear is mandatory throughout the entire day on these dates.

Read more about swimwear days at Thermen Maastricht here.

We want our guests to enjoy a timeless experience during their visit to our resort. We kindly ask you to follow our house rules during your stay.

View our house rules here.

Price

• Entry (10:00 to 23:00): from € 45,- p.p.
• Evening entry (from 16:00): from € 35,- p.p.

Want to enjoy more often? Choose a 10 or 20 bath card. Our bath cards are not personal and are valid for 1 year.

Deals and Packages
We want you to enjoy as many moments of relaxation and pleasure as possible. That’s why we almost always offer the finest deals and packages. Extra enjoyment guaranteed! Keep an eye on our website or sign up for the newsletter to be the first to receive our offers and discounts.

Holidays
Visiting us on an official holiday or during a school holiday? Check our entry rates in the calendar beforehand. A surcharge may apply on these days. This is visible in the calendar.

Rental and Sales
Don’t feel like bringing your bathrobe and towels from home? Tip: rent them at Thermen Maastricht! With our towel service, you can exchange them several times a day. That way you can enjoy fresh, dry towels all day long. Pure bliss!

Forgot your slippers? No worries — we sell them in various styles and sizes. Maybe even in your favourite colour…

• Towel service (rental) from € 13,- p.p.
• Bathrobe (rental) from € 14,- p.p.
• Bath slippers (purchase) from € 14,- p.p.

Another tip: with our Sauna Package you rent a bathrobe, towel service and slippers for from € 35,- p.p. . You save over 25%. The slippers are purchased, so you can take them home with you.